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Gridserve 350Kw charger

Posted: Tue Jun 27, 2023 12:16 pm
by Wokhei
Hi there
Recently acquired Ioniq 5 77 kwh AWD ultimate tech.
Was at Moto Swansea and tried to charge at their ultrafast 350kw chargers for the first time (normally charge at home - first long trip out). None of them worked with the car (tried 4 charging stations). All tried to started charging but then stopped saying that there was an internal error. Called Gridserve and they tried to correct it from their end but no joy.
Went to their medium power ones and worked fine. Charged at 65kw. A bit annoying as had to stay 30 minutes longer than necessary.
Anyone else experienced problems with ultrafast chargers?

Re: Gridserve 350Kw charger

Posted: Mon Jul 03, 2023 7:29 pm
by Burntcrisps2
Only used Ionity at Peterborough and got 215kW charge rate
Connected up at 22%soc on way back home from Norfolk.

IMG_2215.jpeg

It’s a MY22.5 Ultimate AWD 73kW first reg late Sep22

Try Ionity if near or on travels, if still not as good at low Soc (see Fastned charge curve) then get dealership to check and apply any updates as maybe some due. Seen some TB’S to do with charging.

Re: Gridserve 350Kw charger

Posted: Thu Aug 17, 2023 3:18 pm
by Sirius2188
I have also stopped at Peterborough at the 350 kwh chargers. No issue at all. Have you tried it again at another fast charger?

Re: Gridserve 350Kw charger

Posted: Sun Aug 20, 2023 5:02 pm
by Zim
I used ESB in Cardiff, which are the only 350kw ones in the city, and it peaked at 150kw but it reached that speed quickly and remained there throughout the charge, from about 45% to 80%. Haven't tried any others yet so may have been an isolated issue with the chargers that day

Re: Gridserve 350Kw charger

Posted: Sun Sep 03, 2023 11:31 am
by Calculus242
Just picked up on this as I've just joined the forum. I've used Gridserve ultrafast chargepoints at Exeter, Thurrock, Pease Pottage and the electric forecourt at Braintree. There have been few problems. I've had to swap chargepoints to get a charge a 2 or 3 times but usually it's first time. In my 72kWhr RWD I5 I generally get 175kW speeds - 22% to 80% in 16 mins at Braintree for example.

Re: Gridserve 350Kw charger

Posted: Fri Sep 22, 2023 2:07 pm
by Calculus242
Me again! I had to unexpectedly extend a journey this week and I did not have enough charge to get home. Bad news, I was in the Solent area where the provision of ultra-fast charging is pathetic. I went to a Shell chargepoint at Waitrose Havant (yes, I was that desperate!) and had a strange problem. The connection was made as if charging was starting but the chargepoint made a big bang and then stopped. The error message said that the car had done something "unexpected". I tried again and got the same result. Anyone else had the same experience?

I also tried two BP and one Morrisons GeniePoint chargepoints which all refused to take payments or RFID cards. Eventually Fareham Instavolt came to my rescue.

Re: Gridserve 350Kw charger

Posted: Sun Aug 18, 2024 7:49 am
by Spiker1968
Just found this thread, Having the same problem with not been able to charge away from home, did you get to the bottom of this?

Cheers

Re: Gridserve 350Kw charger

Posted: Mon Aug 19, 2024 9:27 pm
by RACIONIC5
Hi all since we owners were told that certain Tesla Superchargers CCS type now work with ionic 5s I've asked chargemyhyundai to update their app so these specific chargers show on their app and our infotainment. The answer from chargemyhyundai and Hyundai UK is typical of their customer service ( NOT) here's their unhelpful answer " Please note that Tesla is not part of our network and it is not possible to view their stations. You can contact Tesla and inquire for more information." I've said surely chargemyhyundai and Hyundai UK could discuss this and help us all find more useable chargers. Is it upto us the customer to contact Tesla no!!!

Re: Gridserve 350Kw charger

Posted: Wed Oct 02, 2024 2:18 pm
by RACIONIC5
I called at ionity chargers Stafford l/Stone there are 6 chargers all 350kw at 00:30 Tuesday I plugged in never charged above 103kw. Called for help (not) they said weather cold ha ha, and that my ionic5 will not allow above 180kw Why he said ionic5s will never allow suprcharge speeds only upto 180kw IS THAT TRUE??? more misinformation from Hyundai and if not why will my car not charge at 350kw?? BTW this charge station is in a desolate place no cover against the elements no facilities open at night and not a safe place for a lone person. I would not let my wife call there at night alone