I have encountered the same problem on several occasions. The first time, I think, it was because I switched on without putting my foot on the brake, the next was when I opened the door, without switching off, at a car parking barrier because I couldn't reach the machine. Both times I turned off wit...

Has any one been able to use the card to get a cheaper charging rate on any other charger except Ionity? I have tried it using it on one of my local charging sight, ESB energy. I used the 50 kW charger, and was invoiced for 9.462 kWh (DC) at the price of £5.98. Which, if my maths is correct, equates...

I have managed to rectify the situation, it wasn't easy at all, first of all you need to log off on all the devices you use the App. Then find blue link on the infatainment screen, scroll down and deactivate it then activate it, you will need the car VIN number and payment details with you, just fol...

Does anyone knowhow to change the log in email address to a different one. I need to change it as the old one is no longer in use and I cannot log on to the App.
Thanks